In a recent analysis in Business Insider, Matt Weinberger asserts that Amazon's Alexa voice-based service spells doom to Google. With all due respect, Matt is taking what I consider a very superficial view of the dynamics at play in the nascent voice bot market. Let's...

Something odd has happened in business.  Over time, business thinking has been so honed and so perfected that it’s now down to its raw elements — revenues and managing resources. Through this process, businesses may be missing out on some fundamentally powerful and use...

Most people intuitively know that innovation is what creates new value.   And most people also know that new value has a high probability of creating new economic activity…or at least improving things a bit.

And this is not merely a “street smart” reality.  It’s a well...

One of the more interesting and complex design challenges these days is unfolding as we speak: in the war of the smartphone. Google’s Android, Apple’s iOS-powered iPhone and iPad, and perhaps Microsoft’s new Windows Phone 7 and HP’s WebOS are all vying for dominance in...

In a Wall Street Journal article entitled “The Power Trip,” it is asserted that the nice folks rise to the top, and being at the top tends to corrupt these “nice guys” — turning them into tyrants that resemble people who have brain damage.

This article’s findings do no...

In an Apple Insider account of a Forbes interview, Microsoft’s Chief Research & Strategy Officer Craig Mundie said the following about Apple’s new voice recgonition software, Siri:

The Tellme facility’s been in the Windows 7 phone for more than a year....

Apple’s first post-Jobs as CEO event in October 2011 may have been the most shocking presentation we’ve seen from Apple since Steve Jobs announced a strategic partnership with Microsoft.  What with all the hoopla surrounding what Apple could and would do in a post...

n a recent article, website usability guru Jakob Nielsen uses research and the traditional scientific method to explain — once and for all — why marketers and designers should stop putting ‘fluffy pictures in web pages in order to to jazz up the page.’  In his study, h...

I recently came across a blog post by Don Norman (Design thinking: A Useful Myth) where he argues that “design thinking” has become more of a marketing term than a magical and somewhat mystical discipline.

From a professional perspective, I tend to resist using the ter...